Refund policy

We want our customers to have a smooth shopping experience.

Return Eligibility:
* Products can be returned within 30 days of delivery.
* Items must be unused, unopened, and in original packaging.
* Due to the nature of food, spices, medical, and hygiene products, opened or used items are not eligible for return.

Non-Returnable Items:
* Opened food products, spices, supplements
* Medicines and medical devices once opened
* Perishable or hygiene-related items

Return Shipping:
* Customers are responsible for return shipping charges unless the item is damaged or incorrect.
* We recommend using a reliable courier service with tracking.

Damaged or Incorrect Products:
If you receive a damaged or wrong product, please contact us within 24 hours of delivery with clear images or videos. We will arrange a replacement or refund after verification.

Refund Process:
* Approved refunds will be processed within 5–7 business days.
* Refunds will be credited to the original payment method.

Contact Us:
Email: imdistributors7680@gmail.com 
Phone: +91-9429756967